PRIVACY AND DATA PROTECTION POLICY – PLATINUM EUROPE SP. Z O.O.
WEBSITE PRIVACY POLICY
www.platinumchetvertinovskaya.es
Introduction
In compliance with applicable legislation, Platinum Europe Sp. z o.o. (hereinafter also the “Website” or the “Data Controller”) undertakes to adopt the necessary technical and organizational measures according to a level of security appropriate to the risk of the data collected, in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPD-GDD) and Law 34/2002 (LSSI-CE).
This policy describes how we collect, use and protect users’ personal data on our website, as well as the rights that users may exercise in relation to their personal data.
Applicable legislation
This privacy policy is adapted to the following rules:
– Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
– Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
– Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).
Identity of the Data Controller
The controller of the personal data collected on the website is:
Platinum Europe Sp. z o.o.
Address: Kolejowa 45 lok U6, 01-210 Warsaw, Poland
Tax ID (NIF/NIP): PL5242937598
Website: https://platinumchetvertinovskaya.es
Email: europeplatinum@gmail.com
The Controller guarantees compliance with the necessary technical and organizational measures to ensure the confidentiality and integrity of personal data.
Personal Data Records
In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected through the website’s contact, registration or purchase forms will be incorporated and processed for the purpose of facilitating, expediting and fulfilling the commitments established between the Website and the User, or to respond to requests for information or contact.
Data will be kept confidential in accordance with European data protection standards.
Principles applicable to processing
The processing of the User’s personal data will be based on the following principles:
– Lawfulness, fairness and transparency: processing will be lawful and transparent, after full information to the User.
– Purpose limitation: data will be collected for specific, explicit and legitimate purposes.
– Data minimization: only the strictly necessary data will be collected.
– Accuracy: data must be accurate and up to date.
– Storage limitation: data will be kept only for as long as necessary for the purposes of processing.
– Integrity and confidentiality: technical measures will be adopted to prevent unauthorized access or data loss.
– Accountability: the Controller will ensure compliance with all the above principles.
Categories of data processed
The categories of data processed by Platinum Europe Sp. z o.o. are exclusively identifying and contact data, such as:
– First and last name
– Shipping and billing address
– Contact telephone number
– Email address
– Payment data (managed by secure platforms such as PayPal or bank POS/TPV)
No special categories of personal data (e.g., health data, religion, ideology or biometrics) are processed.
Legal basis for processing
The legal basis for processing personal data is:
– The User’s consent, given by accepting this policy.
– Performance of a contract, when processing is necessary for the purchase of products.
– Compliance with legal obligations, especially tax, accounting or consumer protection.
– The Controller’s legitimate interest, for security purposes, service improvement or performance analysis (Google Analytics).
Purpose of processing personal data
Personal data is collected and managed by Platinum Europe Sp. z o.o. for the following purposes:
– Managing orders, payments and shipments.
– Responding to User inquiries or requests.
– Providing technical support or after-sales service.
– Complying with legal obligations arising from the sale of products.
– Conducting statistical and usage analysis (via Google Analytics).
– Sending informational or commercial communications, if expressly authorized by the User.
– Ensuring the security of electronic transactions.
Data retention period
Personal data will be kept for as long as necessary to fulfill the purposes described, and thereafter for the applicable statutory limitation periods (e.g., tax or commercial).
In general:
– Customer data: while the contractual relationship lasts and up to 5 years thereafter.
– Billing data: for the legally required period.
– Marketing data: until consent is withdrawn.
Recipients of personal data
The User’s personal data may be shared with the following recipients or categories of recipients, always within the European Economic Area (EEA):
– Payment platforms: PayPal and bank POS/TPV (to process payments securely).
– Courier and transport companies: GLS, Correos Express or other logistics companies, to make deliveries.
– Technical providers: web hosting and technical maintenance services (OpenCart).
– Competent public authorities when there is a legal obligation to disclose (e.g., tax or judicial authorities).
In no case will personal data be transferred to third parties without the User’s prior consent, except where legally required.
International data transfers
The Controller does not carry out international transfers of personal data outside the European Economic Area.
If external tools or services are used (e.g., Google Analytics, PayPal) that involve transferring data outside the EU, Platinum Europe Sp. z o.o. will ensure that such providers comply with the GDPR, either through European Commission adequacy decisions or Standard Contractual Clauses.
Personal data of minors
In accordance with Article 8 GDPR and Article 7 of Organic Law 3/2018, only individuals over 14 years of age may give consent for the lawful processing of their personal data.
If the User is under 14, parental or guardian consent will be required, and processing will only be lawful to the extent that such representatives authorize it.
Platinum Europe Sp. z o.o. reserves the right to request documentation proving age or parental authorization where there are reasonable doubts about the User’s majority.
Security and confidentiality of personal data
Platinum Europe Sp. z o.o. undertakes to adopt the necessary technical and organizational measures, according to a level of security appropriate to the risk of the data collected, to ensure protection against:
– unauthorized or unlawful access,
– accidental loss, destruction or damage,
– alteration or unauthorized disclosure.
The website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted in an encrypted and secure manner between the server and the User’s browser.
However, due to the nature of the Internet, absolute invulnerability of systems cannot be guaranteed; therefore, the Controller is not liable for fraudulent access or breaches caused by third parties beyond its control.
If a personal data breach is detected that may entail a high risk to the rights and freedoms of individuals, the Controller will notify the User without undue delay and, where appropriate, the Spanish Data Protection Agency (AEPD).
Confidentiality
Personal data will be treated as strictly confidential.
The Controller undertakes to ensure, through contractual agreements or legal commitments, that any person with access to the data (employees, collaborators or suppliers) respects such confidentiality.
User rights
The User may exercise the rights recognized by the General Data Protection Regulation (GDPR):
– Right of access: to obtain confirmation whether the Controller processes their personal data.
– Right to rectification: to request correction of inaccurate or incomplete data.
– Right to erasure (“right to be forgotten”): to request deletion when data is no longer necessary.
– Right to restriction of processing: to request that data be kept only for the exercise or defense of claims.
– Right to data portability: to receive data in a structured format and transmit it to another controller.
– Right to object: to object to processing based on reasons related to the User’s particular situation.
– Right not to be subject to automated decisions, including profiling.
Exercising rights
The User may exercise their rights by sending a written communication to the Controller, with the reference “GDPR – www.platinumchetvertinovskaya.es”, indicating:
– Name, surname(s) and a copy of an identity document.
– The specific request being made or the information to which access is sought.
– Postal or electronic address for notifications.
– Date and signature.
Requests must be sent by email to: europeplatinum@gmail.com
The Controller will respond within a maximum period of 30 calendar days, extendable in complex cases under the GDPR.
Complaints to the supervisory authority
If the User considers that the processing of their personal data infringes current regulations, they have the right to lodge a complaint with the competent supervisory authority:
Spanish Data Protection Agency (AEPD)
C/ Jorge Juan, 6 – 28001 Madrid
www.aepd.es
Use of cookies on the website
Accessing and browsing the website www.platinumchetvertinovskaya.es may involve the use of cookies.
Cookies are small text files stored in the User’s browser to recognize them, remember preferences and improve the browsing experience.
Cookies do not damage the User’s device and allow, among other things, the site to function properly, faster navigation and saving preferences for future visits.
Types of cookies used
The website uses the following types of cookies:
a) Technical or necessary cookies
These are essential for the website to function and allow the User to browse pages, access secure areas or make purchases. Without these cookies, some services cannot be provided properly.
b) Personalization cookies
They allow remembering the User’s preferences (such as language, currency or region) to offer a more personalized experience.
c) Analytics or measurement cookies
Used to understand how Users interact with the website and to improve its operation. The site uses Google Analytics, a service provided by Google LLC, which analyzes user behavior on the website. The data collected is anonymous and does not personally identify the User. For more information: https://policies.google.com/privacy
d) Advertising or marketing cookies
These cookies allow relevant ads to be displayed based on the User’s interests. The site may use Google or social media remarketing tools, subject to the User’s explicit acceptance.
e) Social media cookies
The site includes social media plugins (Facebook, Instagram, YouTube, Pinterest), which may install cookies in the User’s browser to enable interaction with those services. Each social network has its own privacy and cookies policy.
Cookie management and settings
The User may accept, reject or modify cookie settings at any time through options available in their browser. Help pages:
– Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
– Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
– Safari: https://support.apple.com/guide/safari/sfri11471/mac
– Microsoft Edge: https://support.microsoft.com/help/4027947/microsoft-edge-delete-cookies
The User can also configure the browser to warn before installing cookies or to block them permanently. Disabling certain cookies may affect website functionality.
Consent to the use of cookies
Upon first accessing the website, the User will see an information banner about the use of cookies.
If the User continues browsing or clicks “Accept”, it is understood that they give explicit consent to the installation and use of cookies on their device.
Consent may be withdrawn at any time via the browser settings or through the cookie management panel available on the website.
Duration and validity of cookies
Cookies may be:
– Session cookies: automatically deleted when the browser is closed.
– Persistent cookies: remain on the device until they expire or are manually deleted by the User.
The duration depends on the purpose, but will not exceed 2 years.
Responsibility for third-party cookies
The website may include links or embedded content from third parties (e.g., YouTube videos, social media icons or payment integrations).
Platinum Europe Sp. z o.o. is not responsible for the use of third-party cookies beyond its control. The User should consult the relevant policies of those services.
Acceptance of the Privacy and Cookies Policy
The User must have read and agree to the personal data protection terms contained in this Privacy and Cookies Policy, and accept the processing of their personal data so that the Controller may proceed as indicated herein.
Use of the Website constitutes full acceptance of this Privacy and Cookies Policy.
Changes to this Policy
Platinum Europe Sp. z o.o. reserves the right to modify its Privacy and Cookies Policy at its own discretion or due to legislative, jurisprudential or doctrinal changes by the Spanish Data Protection Agency (AEPD).
Changes or updates to this Policy will be explicitly notified to the User where legally required. The current version will always be available on this page.
Contact information
Controller: Platinum Europe Sp. z o.o.
Address: Kolejowa 45 lok U6, 01-210 Warsaw, Poland
Tax ID: PL5242937598
Domain: https://platinumchetvertinovskaya.es
Email: europeplatinum@gmail.com
Technical platform: OpenCart
Processors: PayPal (payments), GLS (courier), Google Analytics (analytics)
Date of last update
28 October 2025.